Legal
Privacy Policy
TalkAstro AI
Applies to the web platform at talkastro.com
TalkAstro AI — Effective 22 June 2026. Applies to the web platform at talkastro.com. Questions about this policy: support@talkastro.io (see Section 14).
Introduction
Welcome to TalkAstro AI ("TalkAstro," "we," "our," or "us"). TalkAstro is an AI-powered Vedic astrology platform available on the web at talkastro.com, offering kundali (birth chart) generation, compatibility (kundali) matching, palmistry, muhurat, daily guidance, and an AI astrology assistant.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. By using TalkAstro, you agree to this policy.
If you do not agree, please discontinue use of our services.
Information We Collect
2.1 Information You Provide Directly
• Account registration details (name, email address, password, or your Google Sign-In profile)
• Birth details you enter to generate readings (full name, date of birth, time of birth, and place of birth)
• Birth details of partners, family, or others you add as birth profiles for matching or readings
• Palm photographs you capture or upload to use the palm-reading feature
• Subscription, credit, and payment information (processed by our third-party payment provider)
• Messages you send to our AI assistant and communications you send to our support team
2.2 Information Collected Automatically
• Device information (device model, operating system, browser type, unique identifiers)
• Usage data (features used, charts generated, session duration, interactions)
• Log data (IP address, access times, crash reports, timestamps)
• Cookies and similar technologies on our web platform (see Section 11)
2.3 Birth Data and Palm Images
Astrological readings require sensitive inputs. Please be aware:
• Birth details (date, time, and place of birth) are used to compute your kundali, dashas, doshas, compatibility, and related astrological outputs
• Place-of-birth searches may be sent to a third-party geolocation provider to resolve coordinates and time zone
• Palm detection runs in your browser; we process palm images to generate a reading and do not use them to identify you
• You can delete any birth profile or palm image at any time from your account
2.4 Subscription and Payment Data
• Subscription plan, billing cycle, renewal status, credit balance, and top-up history
• Purchase history and transaction identifiers
• Payments are processed by our payment provider — we do not store full card details
How We Use Your Information
We use the information we collect to:
• Create and manage your account
• Generate kundalis, horoscopes, compatibility reports, palm readings, muhurat, and daily guidance
• Provide and improve our AI astrology assistant and personalize your experience
• Process subscription payments, manage credits, and handle billing
• Send transactional emails (account confirmation, receipts, password resets)
• Send product updates and reminders (you can opt out at any time)
• Analyze usage patterns to improve performance, accuracy, and content
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
Legal Basis for Processing (GDPR / UK GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or a similar jurisdiction, our legal bases for processing your personal data are:
• Contract: Processing necessary to provide our services to you
• Legitimate Interests: Improving our services, preventing fraud, and analytics
• Consent: For optional marketing communications and non-essential cookies
• Legal Obligation: Compliance with applicable laws
Third-Party Services and Data Sharing
We work with trusted third-party service providers to operate TalkAstro. These providers receive only the data necessary to perform their services and are bound by data-processing agreements:
Authentication
• Google Sign-In — Google LLC (Google Privacy Policy: policies.google.com/privacy)
Astrology and AI Processing
• AI and astrological-calculation providers used to generate charts, readings, compatibility analysis, and assistant responses
Geolocation
• A place-search and geocoding provider used to resolve your place of birth into coordinates and time zone
Payment Processing
• Our payment processor (e.g., Stripe) for subscriptions, credits, and top-ups
Cloud Infrastructure
• Our servers and databases are hosted on reputable cloud providers with industry-standard security certifications
Analytics
• We may use analytics services to understand usage and improve performance. Analytics data is aggregated and does not personally identify you
We do not sell your personal information to any third party.
Birth Data, Palm Images and AI Processing
Because TalkAstro provides astrological readings, some of the information you provide is personal and sensitive. We aim to be transparent about how it is handled:
• Birth profiles you create are stored on your account so you can reuse them for charts and matches; you can edit or delete them at any time
• Palm images are processed to produce a reading. Palm detection runs locally in your browser, and we limit retention of uploaded images
• AI-generated readings are produced using automated models and astrological calculations; they are provided for guidance and reflection, not as professional advice
• You remain in control: deleting a birth profile, a palm image, or your account removes the associated data as described in Section 7
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
• Account and birth-profile data is retained while your account exists and for up to 90 days after deletion to allow recovery
• Generated charts, readings, and match history are retained for the lifetime of your account
• Palm images are retained only as long as needed to provide the reading, unless you choose to save them
• Payment and transaction records are retained as required by applicable financial and tax regulations
• You may request deletion of your account and associated data at any time (see Section 10)
Children's Privacy
TalkAstro is intended for users aged 13 and older. We do not knowingly collect personal information from children under the age of 13 (or under 16 in the EEA).
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at support@talkastro.io and we will delete such information promptly.
Where required by applicable law, we will seek parental consent before collecting data from minors between 13 and 16 years of age.
Data Security
We implement industry-standard security measures to protect your personal information:
• Data in transit is encrypted using TLS (HTTPS)
• Data at rest is encrypted using AES-256 or equivalent
• Access to personal data is restricted to authorized personnel on a need-to-know basis
• We regularly review and update our security practices
No method of transmission or storage is 100% secure. We will notify you and the relevant authorities of any data breach as required by applicable law.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
10.1 Rights for All Users
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your account and associated data
• Opt-out of Marketing: Unsubscribe from promotional emails at any time
10.2 Additional Rights for EEA / UK Users (GDPR)
• Data Portability: Receive your data in a machine-readable format
• Restriction: Request that we restrict processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Lodge a Complaint: File a complaint with your local data protection authority
10.3 California Residents (CCPA / CPRA)
California residents have the right to know what personal information is collected, to delete it, to correct inaccurate information, to opt out of its sale or sharing (we do not sell personal information), and to non-discrimination for exercising these rights.
To exercise your rights, contact us at support@talkastro.io. We will respond within the timeframe required by applicable law.
International Data Transfers
TalkAstro is operated from India. If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.
For users in the EEA or UK, we ensure appropriate safeguards are in place for international data transfers, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
• Update the Effective Date at the top of this policy
• Notify you via email (if you have an account) or via an in-app notification
• Post the updated policy at talkastro.com/privacy-policy
Your continued use of TalkAstro after the effective date of the updated policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
TalkAstro AI — Privacy Team
Email: support@talkastro.io
Website: https://talkastro.com/privacy-policy
We aim to respond to all privacy-related inquiries within 30 days.
© 2026 TalkAstro AI. All rights reserved.
Questions about your privacy?
We’re here to help — reach out to our privacy team any time.